Faq

/Faq
Faq 2021-02-25T15:24:44+00:00
Q: How to order from you?
A: Fill the quantity, part numbers, the description in our purchase order form, our professional team will quote to you within 2 working days. Please contact our sales manager to get the form.
Q: Do you have a catalog?
A: Yes, please contact our sales manager to get the form.
Q: Which grades of parts quality do you have?
A: We offer A level aftermarket parts to replace the OEM parts.
A small portion of parts are OEM quality such as coils for Kohler, Briggs & Stratton, recoil starters for Kohler, carburetors for MTD.
Q: Do you offer free samples?
A: Yes, free samples can be offered for your evaluation.
Q: Do you have a minimum order?
A: Yes, USD10,000.
Q: What is your lead time?
A: Depends on detailed order from 7-30 days.
Q: What payment terms do you accept?
A: We accept bank transfer.
Q: Do you have consistent top quality?
A: Yes, spare parts are rigorously manufactured in the company, ensuring the quality.
Q: How about the warranty?
A: Our warranty is 1 year after buyer received the order.
If a quality problem happened, we will replace it immediately. All expense will be taken into our account. Wrong parts are the same.
Q: Do you provide private label and custom package?
Yes, private label and custom package can be offered.
Q: How are orders shipped and in what are they delivered?

A: Shipping Exclusions

              Shipping Way                       
      Shipping Time        
        Shipping Cost            
Fast Air
           5-7 days
       Contact for Price
Common Air
          7-14 days
       Contact for Price
Fast Sea+UPS
          25-30 days
       Contact for Price
Fast Sea+Federal Grounding
          25-30 days
       Contact for Price
LCL Container
          30-40 days
        Contact for Price
Full Container
           30-40 days
       Contact for Price
Our professional team will calculate the freight within 1 working day after received your order list.
Q: Do you accept door to door shipping?
A: Yes, door to door shipping can be accepted.